User Guide

1.How to purchase and activate the cloud phone?
Step 1:Download the VipPlayer client and install it on your computer. Step 2:Register an account with your email address and click on “Get Code” to receive the verification code for login. Step 3:Click the “Buy” button on the left, input the quantity you wish to purchase on the buy page, and complete the payment. Step 4:You can also use the activation code to purchase.Contact customer service to purchase an activation code.(The activation code is valid for one year) it is recommended...
2.How to renew the cloud phone?
Step 1:Click the”Renew” button on the “Redeem” page on the left. Input the activation code and select the device you want to renew, then click “Confirm Redemption”. Step 2:Or you can directly click”Renew” on the “Buy” page and select the device you want to renew, then click “Pay Now”.
3.How to install apps on the cloud phone?
Step 1:Choose the cloud phone on which you want to download the app, and click the “Upload Files” button in the upper right corner. Step 2:Add the corresponding APK installation package and click “File Upload”. Step 3:Only installation packages in APK form are acceptable. After a successful upload, the software will be automatically installed and you can see it on your desktop. Step 4:Or you can download the apps you want by yourself from the “Play Store” of the...
4.How to rename the cloud phone?
Step 1:Select the cloud phone whose name you need to change, right-click the mouse, and in the pop-up menu, choose “Rename” and enter the new name.
5.How to modify the GPS positioning of the cloud phone?
Step 1:Select the cloud phone for which you want to modify the location. Step 2:Enter the cloud phone interface and click the “Locate” button on the right. Step 3:On the pop-up map, position the mouse at the target location, or enter the longitude and latitude to determine the position, and then click “Confirm to modify”.
6.How to scan a QR code on the cloud phone?
Step 1:Click the “Scan” button on the right side of the cloud phone. Step 2:Click “Add Picture” in the pop-up window. Step 3:Select the corresponding QR code image in the computer and click on it.
7.How to modify the language and time zone of the cloud phone?
Step 1:Click on “Settings” in the cloud phone, find “System”, then click on “Languages&input”, finally select “Add Language”, and choose the language you need to change.   Step 2:Click on “Settings” in the cloud phone, find “System”, then click on “Date&time”, finally select “Time zone”, and choose the region you need to change.
8.How to operate the one-click new phone?
Step 1:Select the cloud phone you need to reset, and then click on “New Phone” at the top. Step 2:In the flashing menu, select the parameters you need to modify, click the “Confirm Modification” button at the bottom, and the device will start to restart and generate new hardware parameters.
9.How to restore factory settings?
Step 1:In the upper left corner of the client, select the cloud phone you need to operate, and click the “Restore Factory Settings” button. Step 2:In the pop-up menu, select the “Confirm” button. The system will restart and complete the factory recovery operation.
10.How to test the Internet environment of the cloud phone?
Step 1:Open a browser in your cloud phone and type “www.whoer.net” to find out the security of your IP address location and network environment.
11.How to start and stop applications in batches?
Step 1:Select the cloud phone you need to operate. Step 2:Click the “Batch Start/Stop APP” button. Step 3:Select the app you want to start or stop in batches and check it. Step 4:Wait for the system response. The app in the selected devices will start or stop in batches.
12.How to copy and paste?
Step 1:Copy the required content and click on the “clip” button on the right. Step 2:Select the content you want to paste and click “Paste to Cloud Phone”. Step 3:Or you can use “Ctrl+C” and “Ctrl+V” directly.
13.How to adjust the grouping of cloud phone?
Step 1:Click the“Add new group”button on the top left corner. Step 2:Input the group name, and click the“Confirm”  button. Step 3:Select your devices and right-click, then click the“Move Group”button, and choose the group you want to move in.
14.How to group control the cloud phone?
Step 1:Select the devices that need group control and click the“Synchronization”. Step 2:Click on one of the cloud phones. By operating this machine, the other selected machines will automatically repeat the operation. Synchronization will only synchronize the click position and the side box system function. If the screen of the sub-notebook and the master notebook are different, it will cause the operation effect of the sub-notebook to be different from that of the master notebook.
15.How to upload videos/pictures to the cloud phone?
Step 1:Choose the cloud phone that needs upload videos/pictures, and click the“Upload File”button in the top-right corner of the client to open the file upload page. Step 2:Click the“Upload File”button, select the video or picture you want to upload on your computer, confirm it, and it will be automatically uploaded to the cloud phone’s gallery. (Or simply drag the picture to the upload window.) Step 3:Wait a moment and open the cloud phone’s photo gallery, the corresponding image or video is he...
16.How to configure the cloud phone with a proxy IP?
Step 1:Click the“Prox Setting”button. Step 2:Select the device you need to configure,Click the“IP configuration” button. Step 3:Input the“Network Proxy IP”, “Port”, “account ” and“Password”; click the”Proxy IP Detection”button to test if the network is smooth (if the network is not working, please check if the content is entered correctly or ask the IP provider), and click the“Save”button to bind. Step 4:Return to the desktop, enter the web page, and open the IP query website (such as: whoer.net)....
17.How to take a screenshot?
Step 1:Click the “Screenshot ” button on the right. Step 2:Then click the “Screenshot Folder” and the captured image will be automatically saved on your computer.
18.How to modify personal information?
Step 1:Set the “Profile photo” and “Name”. Names are not allowed to contain sensitive words related to pornography or politics. Step 2: Set a password. Password change is supported when logged in and requires your email verification. Step 3:Bind your email address. Support for changing bindings, but verification from the old email address is required.
19.Sorting Rules of cloud phone?
Step 1:Sort by initials: Use the first letter or number of the device name to sort. If the first is the same, use the next letter. Users should name the devices in a standard way. Step 2:Sort by remaining usage duration: Sort the current remaining duration of the device, and display the ones that are about to expire first.
20.Other related functions can be found on the "Settings" page.