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Q:Why does "You haven't worked for a long time, visualization is closed" appear?
A:This situation occurs because the cloud phone has not been operated for a long time and is automatically...
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Q:Why does the game crash and disconnect?
A:Due to the wide variety of games on the market and differences in optimization compatibility between...
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Q:What should I do if the vipplayer cloud phone often has a black screen?
A:You can try to replace the device and restore the factory, if not, please contact customer service...
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Q:Is there a connection between my phone's internet speed and the cloud phone's performance?
A: No, the network speed of the cloud phone depends on the bandwidth network speed of the cloud data...
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Q: Where to use the task activation code?
A: At present, the activation code can be used on both mobile apps and PC devices. The specific path...
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Q: I have registered for the mobile version, do I still need to register for the PC version?
A: Vipplayer accounts are interconnected across different versions, and one account can log in to any...
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Q: What operating systems does Vipplayer software support?
A: Supports Android operating system 5.0 and above devices, and supports computer operating systems...
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Q: What is an activation code? How to obtain it?
A: The activation code is used to activate a new “cloud phone” or renew an existing “cloud...
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Q: Is Vipplayer software game safe online?
A: Vipplayer “Cloud Phone” is an independent and pure “Cloud Phone” exclusively...
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Q: Where is the "Cloud Phone" feature management interface?
A: Log in to the Vipplayer account, enter the “Cloud Phone” list interface, click the settings...