Vipplayer Cloud Phone User Agreement

Last Updated: April 3, 2026

Effective Date: April 3, 2026

To use the services provided by the Vipplayer Cloud Phone platform (hereinafter referred to as the “Services”), including but not limited to cloud phone purchases, static proxy IP purchases, dynamic proxy IP purchases, and other value-added services, please carefully read, understand, and abide by this purchase agreement (hereinafter referred to as the “Agreement”).

This Agreement is jointly formulated by you and the Vipplayer Cloud Phone platform and has contractual effect. The Vipplayer Cloud Phone platform will highlight important terms in bold or other reasonable ways. Please pay special attention to clauses that may significantly impact your rights, such as exemption clauses, user right restriction clauses, and clauses related to dispute resolution and jurisdiction. If you believe these clauses may adversely affect your rights in specific situations, please read them carefully again and ensure you voluntarily accept them before agreeing to this Agreement or using the Services.

If you disagree with any terms of this Agreement, especially those that may significantly affect your rights, please refrain from any actions that constitute acceptance of the Services (including but not limited to clicking agree/accept/next, entering the purchase process, entering the renewal process, engaging in any transactions or activities related to the Services, or any other form of confirmation, collectively referred to as “acceptance of Services”). By using any acceptance of Services actions, you indicate that you have read, understood, and agreed to this Agreement, confirm the establishment of a contractual relationship with the Vipplayer Cloud Phone platform, and voluntarily accept and comply with all terms of this Agreement.

If you are under 18 years old, please read and confirm this Agreement under the accompaniment of your legal guardian.

I. Definition and Interpretation

1.1 Scope of Services

The services provided by the Vipplayer Cloud Phone platform include but are not limited to:

– Cloud Phone Purchase: Provides rental or purchase services for virtual phone devices.

– Static Proxy IP Purchase: Offers proxy services with fixed IP addresses.

– Dynamic Proxy IP Purchase: Offers proxy services with dynamically changing IP addresses.

– Other Value-Added Services: Including but not limited to technical support, customized services, etc.

1.2 This Agreement

This Agreement is the general purchase agreement for the Vipplayer Cloud Phone platform services and applies to all the aforementioned services. When using any of these services, you must comply with the provisions of this Agreement.

II. Applicable Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the People’s Republic of China (excluding, for the avoidance of doubt, the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan).
Any dispute arising out of or in connection with this Agreement shall first be resolved through friendly consultation. If no resolution is reached, either party may submit the dispute to the competent people’s court at the place where the Company is domiciled.

III. Purchase and Payment of Services

3.1 Payment Methods

The Vipplayer Cloud Phone platform supports multiple payment methods, including but not limited to Alipay, WeChat Pay, etc. When purchasing services, you should select a suitable payment method and complete the payment in accordance with the relevant process.

3.2 Fee Standards

The fee standards for each service will be published on the official website of the Vipplayer Cloud Phone platform or the relevant service page. The Vipplayer Cloud Phone platform has the right to adjust the fee standards according to market conditions and operational needs, and the adjusted fee standards will be announced in advance on the relevant pages.

3.3 Refund Policy

Given the special nature of the services, the Vipplayer Cloud Phone platform hereby expressly states that unless otherwise provided by law or if the Vipplayer Cloud Phone platform causes you to be unable to use the purchased services, no refunds will be supported for any virtual goods, services, or memberships purchased by users once the top-up is successful. This is mainly due to factors such as payment platform handling fees, cross-border financial accounting, tax treatment, and international exchange rate fluctuations. We recommend that you carefully consider your needs before recharging and confirm your purchase intention. The Vipplayer Cloud Phone platform promises to do its utmost to provide you with high-quality services and goods to ensure that your recharge obtains corresponding value.

IV. Use and Management of Services

4.1 Account Management

You should use and properly safeguard your Vipplayer Cloud Phone platform account and password. If any leakage, loss, theft, or other events not due to the lawful fault of the Vipplayer Cloud Phone platform occur, all losses will be borne by you. If you discover that someone is misusing your identity or using your account and password illegally, or if there are any other unauthorized uses or insecure behaviors, you should immediately notify the Vipplayer Cloud Phone platform in an effective manner and request a suspension of the relevant services. You understand that the Vipplayer Cloud Phone platform needs reasonable time to process your request, and during this period, the Vipplayer Cloud Phone platform shall not be liable for any losses resulting from executed instructions.

4.2 Usage Rules

When using the services provided by the Vipplayer Cloud Phone platform, you must abide by the applicable laws and regulations and shall not use the services for illegal activities, including but not limited to the following:

(a) Violating the basic principles established by the Constitution;

(b) Endangering national unity, sovereignty, and territorial integrity;

(d) Inciting ethnic hatred or discrimination, undermining ethnic unity, or infringing upon ethnic customs;

(e) Promoting cults or feudal superstitions;

(f) Spreading rumors, disrupting social order, or undermining social stability;

(g) Promoting obscenity, pornography, gambling, violence, or inciting crime;

(h) Defaming or slandering others, infringing upon their legitimate rights and interests;

(i) Violating social morals;

(j) Engaging in other content prohibited by laws, regulations, or national provisions.

Users shall bear all legal responsibilities arising therefrom, and if any loss is caused to the Vipplayer Cloud Phone platform, users shall compensate for such loss.

V. Modification,Suspension and Termination of Services

5.1 Service Period

Unless otherwise stipulated in this Agreement, the service period is determined by the duration you choose and successfully pay for. It takes effect from the date you select and purchase the service and ends when the service expires or you terminate the service. You may also consult customer service or check the relevant service page for details.

5.2 Modification of Services

The Vipplayer Cloud Phone platform has the right to adjust, upgrade, or modify the service content, functions, benefits, etc., according to business development needs and market conditions. These adjustments will be announced in advance on the relevant service pages, and your continued use of the services constitutes acceptance of these changes.

5.3 Suspension and Termination of Services

In the following circumstances, the Vipplayer Cloud Phone platform has the right to suspend or terminate the provision of services to you:

(a) You breach any terms of this Agreement;

(b) You engage in illegal use of the services;

(d) Force majeure or other reasons that make it impossible to continue providing services.

VI. Intellectual Property Rights

The Vipplayer Cloud Phone platform is the owner of the intellectual property rights of the Vipplayer Cloud Phone platform. All information related to the platform belongs to the intellectual property rights of the Vipplayer Cloud Phone, including but not limited to: textual representations and their combinations, icons, decorations, charts, colors, interface designs, layout frameworks, related data, printed materials, or electronic documents. Unauthorized modification, distribution, leasing, translation, disassembly, decompilation, reverse engineering, or any other unauthorized acts regarding the platform, in whole or in part, without the written consent and authorization of the Vipplayer Cloud Phone platform, shall constitute infringement, and the Vipplayer Cloud Phone platform reserves the right to pursue legal liability.

VII. Disclaimer

The Vipplayer Cloud Phone platform shall not be liable for any direct or indirect losses caused by service interruptions, data loss, user’s improper operation, etc. The Vipplayer Cloud Phone platform will strive to ensure the security and stability of the services but does not provide an absolute guarantee of trouble-free operation of the services.

VIII. Notice

Any notices sent by the Vipplayer Cloud Phone platform to users under this Agreement may be delivered through web page announcements, internal messages, client push notifications, official account notifications, emails, or regular mail reserved by users. These notices shall be deemed delivered to users on the date of dispatch.

IX. Miscellaneous

9.1 Agreement Effective Date

Our Company may periodically revise the documents titled “…Agreement”, “…Contract”, “…Announcement”, etc., posted on the platform. The revised content constitutes part of this Agreement/Contract/Announcement. Our Company will publish any changes to this Agreement on this page or through other means it deems appropriate (including sending you an email or other notifications). If you have any questions, comments, or suggestions regarding the “Terms”, “…Agreement”, “…Contract”, “…Announcement”, etc., you should raise them within three days from the date of publication of the “Terms”, “…Agreement”, “…Contract”, “…Announcement”, etc. If you do not raise any comments or suggestions during this period and continue to use the software and related products or services, this indicates that you agree to be bound by the revised Agreement. The “Terms”, “…Agreement”, “…Contract”, “…Announcement”, etc., will take effect automatically from the date of publication and shall have retroactive effect on actions taken prior to the effective date.

9.2 Agreement Signing Location

The signing location of this Agreement is the location of the Vipplayer Cloud Phone platform.

9.3 Severability

If any term of this Agreement is determined to be invalid, illegal, or unenforceable by any competent authority, such term shall be restricted or eliminated to the minimum necessary extent so that the remaining terms of this Agreement remain in full force and effect.

9.4 Force Majeure

If the Vipplayer Cloud Phone platform fails to perform its obligations under this Agreement due to reasons beyond its reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials, the Vipplayer Cloud Phone platform shall not be liable.

9.5 Entire Agreement

This Agreement is the final agreement between you and the Vipplayer Cloud Phone platform regarding the subject matter of this Agreement and supersedes all previous agreements, understandings, or negotiations between the parties concerning the subject matter of this Agreement, whether oral or written.