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Q:Should the cloud phone be renewed when the renewal period expires, or can the renewal be done in advance and the time be accumulated?
A:Renew it in advance, and the time can be accumulated.
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Q:Will the data be cleared after changing the device for the cloud phone?
A:Yes, changing the device is equivalent to getting a new device, and the data will be cleared.
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Q:Will the data be cleared if the cloud phone restarts?
A:No. When you restart the cloud phone, it is just the original device that restarts, and the data won’t...
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Q:Can the cloud phone take photos? What should I do if the in-game function requires a camera?
A:Currently, cloud phones support accessing the local mobile phone camera. If you want to use the camera...
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Q:Is there a sound in the cloud phone? Is voice supported?
A:Currently, all Android cloud phones have sound, and the sound can be heard on both Android devices...
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Q:How to find the newly purchased "cloud phone" after payment?
A:After the purchase is complete, the page will automatically redirect back to the cloud phone list (the...
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Q:Why does "You haven't worked for a long time, visualization is closed" appear?
A:This situation occurs because the cloud phone has not been operated for a long time and is automatically...
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Q:Why does the game crash and disconnect?
A:Due to the wide variety of games on the market and differences in optimization compatibility between...
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Q:What should I do if the vipplayer cloud phone often has a black screen?
A:You can try to replace the device and restore the factory, if not, please contact customer service...
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Q:Is there a connection between my phone's internet speed and the cloud phone's performance?
A: No, the network speed of the cloud phone depends on the bandwidth network speed of the cloud data...